bdtje Privacy Policy
Your personal information is of the utmost importance to us. This policy explains how we collect, store, and keep your information secure.
1. Introduction
Welcome to bdtje. This Privacy Policy ("Policy") explains how bdtje ("we", "our", "Platform") manages the personal information of those who use its website and services ("you", "user"). By using our services, you are agreeing to the terms described in this Policy.
bdtje operates as a safe and reliable online betting and casino platform for players in Bangladesh. We believe that transparency and data protection are the core foundations of our service. This Policy is effective in accordance with Bangladesh Standard Time (BST, UTC+6).
2. What Information We Collect
The following types of information are collected in order to provide our services.
A Personal Identity Information
During account registration and verification, you provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport number (where applicable)
- Address and postal code
B Financial Information
Information required to process transactions:
- bKash, Nagad, or Rocket mobile wallet number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction reference number
C Technical Information
What is automatically collected while you use the Platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Cookie and session data
- Login time and access logs
D Usage Information
Information relating to how you use the Platform:
- Gaming history and bet records
- Bonus claim and usage history
- Preferred game categories
- Records of communication with the support team
- Information on time spent on the Platform
3. How Information Is Used
Collected information is used for the following purposes:
- Creating accounts and verifying identity
- Processing deposit and withdrawal transactions
- Providing and managing bonuses and promotions
- Ensuring 24/7 support service
- Account security and fraud prevention
- Providing and monitoring responsible gaming tools
- Improving Platform quality and experience
- Fulfilling legal obligations
- Sending important service-related notifications
- Providing a personalized gaming experience
4. Information Storage & Security
SSL Encryption & Security Measures
bdtje uses industry-standard technology to protect your information. SSL (Secure Socket Layer) encryption is active on our Platform, keeping all data exchanged between you and our servers encrypted. Financial information is secured with an additional layer of encryption.
Data Retention Period
Information is retained for as long as your account is active and, after activity ends, for as long as necessary to meet legal, regulatory, and business requirements. Financial transaction records are generally retained for an extended period.
Access Control
Only authorized personnel can access your information on a need-to-know basis. Regular security audits are conducted, and strict measures are taken against unauthorized access.
5. Cookie Policy
bdtje uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Essential for login sessions, security, and the basic functionality of the Platform. These cannot be disabled.
Analytical Cookies
Used to understand how users interact with the Platform and to improve service quality.
Preference Cookies
Used to remember your language, theme, and personalized settings, making your experience more convenient.
You can manage cookies through your browser settings. However, disabling essential cookies may affect some functionality of the Platform.
6. Sharing Information with Third Parties
bdtje does not sell or rent your personal information for any commercial purpose. Information may be shared in the following limited circumstances:
- Payment Processing: Necessary information is shared with the relevant financial service provider to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Technology Partners: Technology service providers that assist in operating the Platform may access limited information under strict confidentiality agreements.
- Legal Requirements: Information may be provided as necessary to comply with court orders, government directives, or legal obligations.
- Fraud Prevention: We cooperate with relevant authorities to prevent money laundering or fraudulent activity.
- Business Restructuring: In the event of a company merger or acquisition, information may be transferred, but users will be notified in advance.
7. Your Rights Regarding Your Information
bdtje respects the data rights of every user. You have the following rights:
You may find out what information we hold about you and request a copy of that information.
If any of your information is incorrect, you may request that it be corrected.
In certain circumstances, you may request that your information be deleted (subject to legal obligations).
You have the right to object to your information being used for specific purposes.
You may request to receive your information in a structured, commonly usable format.
In certain circumstances, you have the option to request that the use of your information be kept limited.
To exercise these rights, email us at [email protected]. We will aim to respond within 30 business days.
8. Protection of Minors
bdtje strictly does not provide services to anyone under the age of 21. An age verification process is followed at the time of registration. If we find that a minor has created an account, that account will be closed immediately and all related information will be deleted.
9. Changes to the Policy
bdtje reserves the right to amend or update this Privacy Policy at any time. For significant changes, we will post a notice on the Platform and may notify you at your registered email address.
Continued use of our services after any changes will be taken to mean that you have accepted the updated Policy. You are therefore advised to visit this page regularly.
If you have any questions or concerns about any aspect of this Policy, you may contact our 24/7 support team via live chat or email.
10. Contact Us
Privacy Inquiries
For any questions about this Privacy Policy or your personal information, please contact our support team.
Support email: [email protected]
Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
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For more information, please see our Terms & Conditions and Responsible Gaming pages. bdtje is always committed to protecting your information.